Pkook's privacy policy clearly states how we collect your information, where we store it, and why we use it. Your trust is our most valuable asset.
Pkook treats your personal information with the utmost importance. The key points of our privacy policy are summarized below in plain terms.
Every transaction and data exchange on pkook is protected with 256-bit SSL encryption. Your data cannot be intercepted or stolen.
Pkook never sells your personal information to advertisers or third parties. Your private data belongs to you alone.
On pkook, you can view, correct, or request deletion of your stored information at any time.
Your mobile banking and payment details are stored in a completely separate encrypted layer and are used solely for processing transactions.
Pkook is transparent about what information is collected and why. There are no hidden agendas — everything is laid out in full in this privacy policy.
You can direct any privacy-related questions or complaints straight to pkook's support team. A quick and straightforward resolution is guaranteed.
Pkook (https://pkook.com) is a trusted online Sports Betting and gaming platform in Bangladesh. We believe protecting user privacy is a fundamental responsibility. This privacy policy explains in detail how pkook collects your information, where it is stored, how it is used, and under what circumstances it may be shared with others.
By creating an account on pkook or using our services, you are deemed to have consented to this privacy policy. This policy applies to pkook's website, mobile app, and all other digital platforms.
pkook's privacy policy is written in plain English so every user in Bangladesh can understand it easily. If any section is unclear, please contact our support team.
Pkook collects two types of information from you — information you provide directly and information collected automatically.
Information Provided Directly by You:
Automatically Collected Information:
pkook only collects information that is necessary to provide its services. No unnecessary or excessive data is requested.
Pkook uses your information only for specific, legitimate purposes. Details are outlined below:
| Purpose | What information is used | Basis |
|---|---|---|
| Account creation and management | Name, email, mobile number | Contractual obligations |
| Identity Verification (KYC) | Documents, date of birth, address | Legal obligations |
| Transaction Processing | Payment details, transaction history | Contractual obligations |
| Fraud prevention | IP address, device details, and activity logs | Legitimate Interest |
| Customer support | Contact details, account history | Contractual obligations |
| Sending promotions and offers | Email, mobile (if consent has been given) | Your consent |
Pkook never uses your information beyond the purposes stated above. If your data needs to be used for any new purpose, you will be notified in advance.
Pkook does not retain your information longer than necessary. In some cases, however, legal requirements make it mandatory to keep certain data for a specified period.
Once the retention period ends, pkook securely deletes your data. No information is kept beyond what is necessary.
Pkook never sells your information. However, limited data may be shared with certain trusted third parties in order to deliver our services:
Every third party operates under a strict confidentiality agreement with pkook. They may only use your data for the specified purpose and are not permitted to share it elsewhere.
Pkook uses cookies and similar technologies on its website to enhance your browsing experience and maintain site functionality.
You can disable non-essential cookies from your browser settings. Please note that doing so may affect certain features on pkook.
Your consent is obtained before pkook uses cookies. You can update your cookie preferences at any time from your account settings.
You have full control over your information on pkook. You may exercise the following rights:
You can request to know what information pkook holds about you. A response will be provided within 30 days.
If any of your information is incorrect, you can request a correction and pkook will update it promptly.
After account closure, you may request deletion of your data provided there are no outstanding legal obligations.
You can opt out of pkook promotional emails or SMS at any time.
You can request a copy of your data in an easily readable format at any time.
Pkook strictly does not collect or store information from anyone under the age of 18. If a minor creates an account and pkook identifies this, the account is immediately closed and all collected data is permanently deleted.
If parents believe their child has created an account on pkook, please contact our support team immediately. pkook will provide every possible assistance.
Notice: Registering on pkook means you confirm that you are 18 years of age or older.
Pkook uses industry-leading technology to protect your information. Our security measures include:
That said, no method of transmission over the internet is completely secure. If a security breach occurs, pkook will notify you promptly and take all necessary steps to address it.
pkook's security team monitors your information 24 hours a day, 7 days a week. Any suspicious activity is acted upon immediately.
For any privacy-related questions, concerns, or complaints, please reach out to pkook's data protection team. We take all complaints seriously and aim to respond within 30 days.
Pkook's privacy policy may be updated from time to time. For significant changes, you will be notified via your registered email or mobile number. The latest version of the policy will always appear at the top of this page.
Keep notification settings enabled on your account to stay updated on any changes to the privacy policy.
Your information is fully secure. Play safely alongside 500,000+ gamers in Bangladesh.