📋 Terms and Conditions

Pkook's Terms and Conditions — In Plain English

Please read our Terms and Conditions carefully before using pkook. This page covers all policies related to accounts, betting, payments, and bonuses in plain, easy-to-understand language.

Last Updated: January 2026
📄
Total Categories
12
🔒
Age Restriction
18+
🌐
Language
Bengali
✅
License
Active
⚖️ Core Principles

Pkook's Terms & Conditions Key Points

Here is a summary of the most important points in pkook's Terms and Conditions.

🪪
Age Verification Required

Pkook is strictly for users aged 18 and above. Age is verified at the time of registration, and any account found to belong to an underage user will be closed immediately.

👤
One Person, One Account

Each user may only hold one account on pkook. Creating multiple accounts is prohibited, and if discovered, all associated accounts will be cancelled.

💳
Payments must be made in your own name

All deposits and withdrawals must be made from an account held in your own name. Transactions through third parties are strictly prohibited.

🎁
Bonus terms and conditions must be met

Each pkook bonus has a specific wagering requirement that must be met before any withdrawal can be made. Full details are listed alongside each offer.

🚫
Fraud is strictly prohibited

Any form of fraud, manipulation, or system abuse is strictly prohibited at pkook. If such activity is detected, the account will be permanently closed and the balance may be confiscated.

🛡️
Data Protection Guaranteed

Pkook keeps your personal information under the highest level of security. We do not sell or share your data with any third party — that is our commitment.

01 General Provisions

Pkook (https://pkook.com) is a licensed online Sports Betting and gaming platform. These Terms and Conditions apply to all use of pkook's services. By creating an account on pkook, you are considered to have automatically accepted these terms.

Pkook's Terms and Conditions may be updated at any time. Continuing to use pkook after any changes have been made will be taken as acceptance of the new terms. We recommend reviewing this page regularly.

pkook's Terms and Conditions are written to be clear and accessible for every user in Bangladesh. If anything is unclear, please reach out to our support team.

02 Account Register

To create an account on pkook, you must provide accurate and truthful information. pkook reserves the right to cancel any account registered with false details. The following are required for registration:

  • Full legal name (as per National ID or passport)
  • Active mobile number (verification required)
  • Valid Email Address
  • Date of birth (to confirm you are at least 18 years of age)
  • Residential Address

Each person may only register one account on pkook. If multiple accounts are found to belong to the same person, all of them will be closed and balances may be forfeited. It is the user's responsibility to keep their password confidential — pkook will never ask for your password.

03 Age Restriction

Pkook strictly enforces an 18+ policy. No one under the age of 18 is permitted to create an account or play on pkook.

Warning: If an underage user is identified, the account will be closed immediately and all funds will be forfeited. pkook makes no exceptions on this matter.

Pkook may request a copy of your national ID, passport, or driving licence at any time for age verification purposes. Failure to submit the required documents will result in a temporary account suspension.

04 Deposits and Withdrawals

Deposits on pkook can be made via mobile banking, bank transfer, or e-wallet. The minimum deposit is BDT 200, and the maximum limit varies depending on account type.

  • Deposits must be made from an account in your own name only
  • Withdrawals are typically processed within 1 to 5 minutes
  • Minimum withdrawal amount is BDT 500
  • The maximum daily withdrawal limit varies depending on account level
  • Pkook charges no deposit or withdrawal fees
  • Pkook may initiate a verification process for suspicious transactions

KYC (Know Your Customer) verification must be completed before any withdrawal can be processed. Identity verification documents may be requested for large first-time withdrawals.

All transactions on pkook are secured with SSL encryption. Your financial information is kept completely private and safe.

05 Bonuses & Promotions

Pkook regularly offers bonuses and promotions for both new and existing members. Each bonus comes with specific terms and conditions, which are detailed alongside the offer.

  • The welcome bonus is available to new members only and can be claimed once on the first deposit
  • The Wagering Requirement for each bonus must be met in full
  • Bonus funds cannot be withdrawn directly — withdrawal is only available after the required number of bets have been placed
  • Multiple bonuses cannot be used simultaneously unless the offer explicitly states otherwise
  • Bonuses are typically valid for 7 to 30 days — any bonus that expires within this period will be forfeited
  • Pkook reserves the right to modify or cancel any bonus offer at any time

If pkook finds evidence of bonus abuse, it may void the bonus and any associated winnings from the account in question. For any questions about bonuses, please contact the support team.

06 Betting Rules

Please keep the following in mind before placing a bet on pkook. Once a bet is confirmed, it generally cannot be cancelled or changed.

  • Bet outcomes are determined by pkook's system — no manipulation is possible
  • If an event is cancelled or suspended, bets will be refunded or settled in accordance with pkook's policy
  • If incorrect odds are displayed due to a technical error, pkook reserves the right to cancel the affected bets
  • Odds in live betting change rapidly — the odds at the time the bet is confirmed are final
  • Assisting with match fixing or any other fraudulent activity will result in account closure

These rules apply across all pkook products — Sports Betting, casino, slots, and fish games. Where a specific game has its own rules, those will be stated within the game itself.

07 Prohibited Activities

The following activities are strictly prohibited on pkook. Engaging in any of them may result in permanent account closure and forfeiture of your balance:

  • Creating multiple accounts or using another person's account
  • Abusing the bonus system or bonus hunting
  • Conducting transactions through third parties or money laundering
  • Using software bots or automation tools
  • Attempting to hack or carry out a cyberattack on the pkook system
  • Creating or operating an account under a false identity
  • Harassing or intimidating other users

Any suspicious activity is investigated by pkook's security team. Where necessary, cooperation with law enforcement agencies may be required.

08 Account Closure and Suspension

Pkook may temporarily suspend or permanently close an account under the following circumstances:

  • If evidence of a terms violation is found
  • Failure to submit identity verification documents within the specified timeframe
  • If you suspect a fraudulent or suspicious transaction
  • At the user's own request (self-exclusion)
  • Extended inactivity (more than 12 months)

Before closing an account, pkook will notify the user by email or SMS (except in cases of fraud). Any legitimate balance will be returned following a verification process.

If you wish to close your account, please contact the support team. After closure, your data may be retained in our records for up to 5 years.

09 Responsible Gaming

Pkook believes gaming is a form of entertainment. We encourage our users to enjoy games in a healthy and responsible way. The following responsible gaming tools are available on pkook:

  • Setting daily, weekly, and monthly deposit limits
  • Setting Betting Limits
  • Activating Self-Exclusion for a set period of time
  • Setting time limits on gaming sessions
  • Setting Reality Check Reminders

Gaming addiction is a health issue. If you feel that gaming is having a negative impact on your life, please contact our support team or seek professional help.

Further information and support can be found on pkook's Responsible Gaming page. We are always here for you.

10 Privacy and Data Protection

Pkook collects, stores, and uses your personal information solely for the purpose of providing our services. We do not sell your data to any third party.

  • Information collected: name, address, mobile number, email, transaction history
  • Purpose of data use: account management, verification, support, and security
  • Sharing data with third parties: only where legally required or for payment processing
  • SSL encryption, data encryption, and firewalls are used to protect your data

For more details, visit our Privacy Policy Please read the page.

11 Dispute Resolution

If a dispute arises between pkook and a user, we will first attempt to resolve it through our support team. An initial response will be provided within 7 business days of the complaint being submitted.

  • Submitting a complaint: via support email or live chat
  • Investigations may take up to 30 business days to complete
  • Pkook's decision shall be considered final
  • Serious disputes may be referred to a neutral third party for resolution

Pkook always strives to resolve user issues fairly. Every complaint you raise is important to us.

12 Changes to Terms

Pkook reserves the right to modify these Terms and Conditions, in part or in full, at any time. Users will be notified of significant changes via email or an on-platform notification.

Continuing to use pkook after any updates will be taken as acceptance of the revised terms. We encourage you to review this page regularly. The date of the last update is always displayed at the top of the page.

Keep your notification settings enabled in your account to stay updated on any changes to the terms.

🎯 Get Started Now

Done reading the terms? Then join pkook!

Join 500,000+ gamers across Bangladesh. Play safe, win fast.

বাংলা